James Street Improvement District
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Resident Concerns
Below is a list of resources/offices to contact for quality of life issues impacting residents and businesses in the City of Lancaster.

For residents of the JSID who wish to share quality of life concerns with JSID staff, please use the link below for an on-line report form.
ITEM/ISSUE RESPONSIBLE AGENCY PHONE
Abandoned or Vacant Properties Department of Housing & Neighborhood Development 717-291-4706
Abandoned Vehicles Lancaster City Bureau of Police 717-735-3454
Animal Management Complaints County Wide Communications 717-664-1180
Broken Water/Sewer Pipes Department of Public Works, Water and Sewer 717-293-5530
Building Permits Department of Housing & Neighborhood Development 717-291-4724
County Drug Task Force Lancaster City Bureau of Police 1-800-422-1380
Crime Prevention Lancaster City Bureau of Police 717-735-3315
Dead Animals in Street Department of Public Works, Streets Department 717-291-4838
Down Power Lines (Call 911 first) PP&L 1-800-342-5775
Gas Leaks (Call 911 first) UGI 717-299-7281
Graffiti Complaints Department of Housing & Neighborhood Development 717-291-4706
Handicap Parking Permit Lancaster City Bureau of Police 717-735-3452
Hazardous Waste, Household Department of Housing & Neighborhood Development 717-291-4706
Loading Zone Permit Lancaster City Bureau of Police 717-735-3452
Mayor's Office 717-291-4701
Noise Complaints County Wide Communications 717-664-1180
Parking Meters Lancaster City Parking Authority 717-299-0907
Parking Permit Lancaster City Bureau of Police 717-735-3452
Police Emergency County Wide Communications 911
Police Non-Emergency County Wide Communications 717-664-1180
Potholes Department of Public Works, Streets Bureau 717-291-4838
Power Outage PP&L 1-800-342-5775
Recycling Questions Department of Housing & Neighborhood Development 717-291-4714
Rodents Department of Housing & Neighborhood Development 717-291-4706
Sewers Blocked Department of Public Works, Waste Water Department 717-291-4825
Shade Trees on Street City Arborist 717-291-4846
Sidewalk Complaints City Engineering 717-291-4706
Street Cleaning Department of Public Works, Streets Bureau 717-291-4835
Street Lights PP&L 1-800-342-5775
Trash Complaints Department of Public Works, Parks Department 717-291-4706
Trees, Fallen Department of Public Works, Parks Department 717-291-4841
Trees, Fallen (After Hours) County Wide Communications 717-664-1180


Contact Us
354 N. Prince Street, Suite 110, Lancaster, PA 17603 • 717.394.0783
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